Terms & Conditions for AstroGrouper.com

Effective Date: 26 APR 2026

Last Updated: 05 OCT 2026

Welcome to AstroGrouper.com (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our services.

1. Services

AstroGrouper provides marketing, branding, content creation, and related digital services. All services are subject to availability and may be modified or discontinued at any time without notice.

A. Payments and Deposits

A non-refundable deposit equal to 50% of the setup fee is due upon acceptance of an estimate and is required before project work begins, unless otherwise stated in writing. The remaining project balance is due according to the applicable estimate or invoice.

AstroGrouper may pause work, delay delivery or launch, suspend Services, withhold transfer of files or credentials, or take down a website for overdue amounts, to the extent permitted by law.

Recurring hosting, maintenance, software, platform, and service-plan fees are due as stated in the applicable estimate, invoice, proposal, or selected service plan. Recurring charges are non-refundable once processed. No refunds, credits, or prorated refunds will be issued for partial billing periods, unused hosting, unused services, unused edits, or unused plan features.

B. Card-on-File Authorization

By accepting these Terms and providing payment information, Client authorizes AstroGrouper to charge the card used to pay the initial deposit or the preferred payment card maintained on file for all authorized recurring hosting, maintenance, management, and service-plan fees.

The monthly charge will be the amount stated in Client’s selected service plan, estimate, invoice, or written agreement and will be charged on a recurring monthly basis beginning on the applicable plan start date, website launch date, or as otherwise provided in these Terms.

If the card used for the deposit is replaced, declined, expired, unavailable, or no longer authorized, AstroGrouper may charge the preferred valid payment method on file. Client is responsible for keeping payment information current and for promptly providing an updated payment method if a charge cannot be processed.

Client may cancel recurring Services by providing written notice to AstroGrouper before the next scheduled billing date. Cancellation prevents future recurring charges but does not cancel or refund charges already processed, work already performed, outstanding invoices, committed third-party costs, or non-refundable fees.

C. Client Materials and Delays

Client is responsible for promptly providing all content, approvals, credentials, access, images, logos, copy, feedback, and other materials reasonably requested by AstroGrouper.

If Client does not provide requested information, materials, access, feedback, or approval within 21 days after AstroGrouper requests it, AstroGrouper may:

Begin charging the selected monthly hosting and maintenance fee to the card used for the deposit or the preferred card on file;

Treat the project as paused or moved into ongoing maintenance status;

Revise the production schedule, launch date, and delivery timeline;

Reschedule the project based on AstroGrouper’s availability; and

Charge additional fees for restarting, restructuring, or completing work after an extended Client delay.

The monthly fee may begin after the 21-day period even if the website has not launched or is incomplete due to Client’s failure to provide requested materials, approvals, or access.

D. Scope, Revisions, and Extra Work

Services are limited to the scope stated in the applicable estimate, invoice, proposal, or selected service plan. Included monthly-plan edits are limited to the number and type of edits included in the selected plan, do not roll over, and are subject to AstroGrouper’s reasonable scheduling.

Unless expressly included in writing, monthly services do not include major redesigns, additional pages, new functionality, custom coding, advanced automation, copywriting, photography, new integrations, e-commerce changes, third-party setup, platform migration, or other substantial work outside the original scope.

Additional work requires Client approval and may be billed separately at AstroGrouper’s then-current rate or under a separate estimate.

E. Project Acceptance and Final Payment

Client is responsible for reviewing deliverables and notifying AstroGrouper in writing of any material issue before making final payment. Payment of a final project invoice confirms that Client has reviewed, approved, and accepted the completed website and that the initial design and development project is complete.

Final payment is due before website launch, transfer, release of deliverables, or release of applicable credentials unless AstroGrouper agrees otherwise in writing.

F. Hosting, Maintenance, and Third Parties

Hosting, domains, email, software, plugins, payment processors, AI tools, integrations, advertising platforms, and other third-party services may be subject to separate fees, policies, licensing restrictions, downtime, changes, and terms of service.

AstroGrouper is not responsible for third-party outages, discontinued services, price changes, account suspensions, search-engine changes, data loss, domain issues, security events, compatibility problems, software conflicts, plugin failures, or changes made by Client or any third party.

Client is responsible for maintaining any required third-party accounts, licenses, subscriptions, approvals, and valid payment methods needed for the website or related Services.

G. Cancellation, Suspension, and Transfer

Client may cancel Services at any time by written notice. Cancellation does not eliminate Client’s obligation to pay for completed work, work in progress, incurred expenses, third-party charges, unpaid invoices, or fees already charged.

Upon cancellation and payment in full of all outstanding amounts, AstroGrouper will provide available Client-owned website files and assets, or reasonably assist with transfer where technically possible and permitted by the applicable platform or third party.

After cancellation, suspension, termination, transfer, or Client/third-party modification, AstroGrouper is not responsible for website uptime, functionality, security, hosting, data, compatibility, performance, search rankings, platform changes, third-party services, or any resulting loss or damage.

H. Ownership, 'Powered By', and Portfolio Use

After Client has paid all amounts due, Client owns the final custom website content and design elements created specifically for Client. AstroGrouper retains ownership of its pre-existing materials, systems, templates, processes, tools, code libraries, reusable components, proprietary workflows, and any materials not created exclusively for Client.

Third-party assets, stock images, fonts, themes, plugins, software, platform components, and licensed materials remain subject to their applicable licenses and ownership rights.

Unless Client objects in writing before launch, AstroGrouper may display the completed website, Client name, logo, screenshots, and a general description of the project in AstroGrouper’s portfolio, marketing materials, website, social media, and proposals. AstroGrouper may also mark each Client's website with a small unobtrusive tag and hyperlink of 'Powered by AstroGrouper" in the footer of each Client's website.

I. No Guarantees and Liability Limits

AstroGrouper does not guarantee business results, sales, leads, advertising performance, search rankings, website traffic, security, uninterrupted operation, specific functionality from third-party platforms, or compatibility with every device, browser, operating system, software update, or service.

To the fullest extent permitted by law, AstroGrouper is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages, including those arising from downtime, data loss, security incidents, software conflicts, third-party service interruptions, Client delays, Client-provided content, or changes made by Client or others.

AstroGrouper’s total liability for any claim related to the Services will not exceed the amount Client actually paid AstroGrouper for the specific Services giving rise to the claim.

J. General Terms

These Terms, together with the applicable estimate, invoice, proposal, service plan, and any written change order, form the complete agreement between Client and AstroGrouper concerning the Services. Any modification must be agreed to in writing.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

2. User Responsibilities

By using our website or services, you agree to:

Provide accurate and complete information when requested.

Use our services only for lawful purposes.

Not interfere with or disrupt our systems or networks.

Not reproduce, duplicate, or exploit any portion of our services without written permission.

3. Payments and Fees

All fees for services will be outlined in a separate agreement, invoice, or proposal. Payments must be made according to the terms specified. Late payments may result in service suspension or additional fees.

4. Intellectual Property

All content, designs, branding, and materials created by AstroGrouper remain our intellectual property unless otherwise agreed in writing. Upon full payment, clients may receive a license or ownership rights as defined in their service agreement.

You may not use, copy, or distribute any materials from this site without prior written consent.

5. Client Content

You retain ownership of any materials or content you provide to us. By submitting content, you grant AstroGrouper a non-exclusive license to use, modify, and display it solely for the purpose of delivering services.

You are responsible for ensuring that your content does not violate any laws or third-party rights.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the business relationship, unless disclosure is required by law.

7. Limitation of Liability

AstroGrouper is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee specific results from marketing efforts, as outcomes may vary based on external factors.

8. Third-Party Services

Our services may involve third-party platforms, tools, or integrations. We are not responsible for the performance, policies, or practices of those third parties.

9. Termination

We reserve the right to suspend or terminate access to our services at any time for violations of these Terms or for any other reason deemed necessary.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Website: https://AstroGrouper.com